If you need to prepare a USB drive for an MCU update, follow these simple steps using your Mac computer: Open Disk Utility: Click on the magnifying glass icon in the top-right corner of your screen, type "Disk Utility," and press Enter to open the ...
First Steps If any of the following things are true, we recommend opening a ticket with BirdDog Support here instead of attempting any recovery attempts: Your device is not receiving power with known, good cable connections The NIC lights on the RJ45 ...
Overview This list includes legacy firmware versions for a variety of products. It is not intended to be an exhaustive list and there may be some versions missing. If you cannot find the version you are look for please see the "Need More Help?" ...
Overview This article addresses some common concerns with BirdDog encoders: The encoder won’t find sources The encoded feed is poor quality (lagging, dropped frames, etc.) The encoder is outputting a black screen Audio will not pass through the ...
Overview This article addresses some common concerns with BirdDog decoders: The decoder won’t find sources The decoded feed is poor quality (lagging, dropped frames, etc.) The decoder is outputting a black screen Audio will not pass through the ...