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Can't Hear End-units or Director on Comms
Common things to check when you are on a one way conversation: Microphone is correct jack on computer (TRS or TRRS) Microphone is selected as default communication device (Control Panel --> Sounds --> Recording tab) before Comms is opened Comms was ...
Dante Bridge App Not Launching
Note: apps.bird-dog.tv is accessed over port 443 Go to Folder --> Program Files Go to Folder --> BirdDog Go to Folder --> Dante NDI Bridge Double Click (run) File --> VC_redist.x64 Try to open Dante Bridge again
"My Claim Code is Already in Use?"
If the Cloud installation program issues you a code and tells you that it is already in use when you attempt to connect it to your Cloud account, there is a problem with the computer's root system - essentially, the computer is using the same ...
BirdDog Connect & Nvidia Encoding (NVENC)
The preferred way to encode on BirdDog Connect is to use a GPU encoding method. Specifically, Nvidia graphic cards use acceleration that allows users to leverage the processing power of the GPU and take the workload off the CPU. This is far more ...
Connect WebStream problems
Here are some common issues with Connect WebStream Connections: 1. I get Connect WebStream from EP connected, but video does not start in app or web player. it looks like possibly your fw is blocking the connection. Please refer to the Network ...