Overview Welcome to the BirdDog family! The following articles will help get you acquainted with your new BirdDog product. Before you begin setting up your device(s), there are a few things that will help setup go smoothly. Please refer to the ...
First Steps If any of the following things are true, we recommend opening a ticket with BirdDog Support here instead of attempting any recovery attempts: Your device is not receiving power with known, good cable connections The NIC lights on the RJ45 ...
Overview This article addresses some common concerns with BirdDog decoders: The decoder won’t find sources The decoded feed is poor quality (lagging, dropped frames, etc.) The decoder is outputting a black screen Audio will not pass through the ...
First Steps This article is intended to provide steps to assign Static IP Addresses for units still running legacy firmware. If your device is brand new and you are looking to set it up for the first time we highly recommend starting with our Getting ...
Why do I need NDI Tools? NDI Tools is an essential part of any BirdDog setup. NDI Tools is a software suite created by NewTek that directly supports NDI setups. When it comes to BirdDog setups, Test Patterns and Studio Monitor are helpful tools to ...