PTZ Keyboard factory reset procedure
Factory reset procedure:
1) Turn off the PTZ Keyboard with the rear panel silver button.
2) Turn on the PTZ Keyboard with the rear panel silver button.
3) After you see information appear on the screen, insert the end of a paper clip into the reset button hole next to the silver button and hold for 10 seconds.
The screen will say "FACTORY RESET". Release as soon as you see this.
The PTZ keyboard should reboot and then tell you its IP address on the screen.
4) You may need to change the IP configuration and change it from static back to DHCP.
Once you change it to DHCP, click the Zoom Speed knob marked U/D Direction to confirm and acquire a new address.
5) Power cycle it, and it should pick up its DHCP address.
6) Search for the cameras as documented in the manual.
Related Articles
PTZ Keyboard Firmware Release Notes
Firmware 5.5.238 This release includes the following enhancements and fixes: Enhanced support for X1 and X1 Ultra camera (VISCA-IP only supported at this stage, not NDI profile) Added support for X5 Ultra camera Implemented performance and stability ...
PTZ Keyboard Firmware Update Instructions
IMPORTANT Three versions of firmware Due to manufacturing considerations beyond our control, there are THREE versions of the PTZ Keyboard that differ slightly in the hardware components used. While functionally identical, each version requires its ...
Keyboard Calibration Video
Below is the link showing the calibration of all versions of the Keyboard, once on firmware 5.5.224 (also linked below) or newer. Calibration: Youtube: https://www.youtube.com/watch?v=HWuK1Ffm-bw Keyboard 5.5.224 Firmware: ...
Basic Keyboard Setup
How to Add A BirdDog Camera to Keyboard via NDI-IP
Steps to Add a Camera to BirdDog PTZ Keyboard Press Search Button Highlight NDI-IP Click L/R Direction Knob Start Search Scroll to the camera ID you want to add Click L/R Direction Knob Change CAM 00# to the correct number you want to store the ...