We have recorded a video showing how to update the USB stick properly for the update. Please follow these instructions to correctly prepare the USB stick for Baseboard update. If this process doesn't work at first, please try a different USB stick, as not all USB stick media is created equal:
If updating the P200, you will also want to verify which A# board you have. That can be verified here:https://desk.zoho.com/portal/birddogtv/en/kb/articles/birddog-p200-revision-number-verification-tool
Please contact us at help@bird-dog.tv for any additional questions.