Neuralyzer is a program intended for use with the products listed below. If you are having issues recovering a device not seen on the list below, take a look at our general recovery article here.
P100
P200
A200 (Gen2)
A300 (Gen2)
P400
P4K
4KSDI
4KHDMI
4KQUAD
4KFLEX
Mini
The Program
Neuralyzer is a free program that can be downloaded on our website here. We have created a short video about using the program, seen below.
Need More Help?
If you have questions or concerns beyond the above, please reach out to help@BirdDog.tv
for further, one-on-one assistance. Providing us with specific details about the issue you are experiencing as well as troubleshooting that has already been attempted will help us to assist you better. We’re here to help!
Overview This list includes legacy firmware versions for a variety of products. It is not intended to be an exhaustive list and there may be some versions missing. If you cannot find the version you are look for please see the "Need More Help?" ...
First Steps This article is intended to provide steps to assign Static IP Addresses for units still running legacy firmware. If your device is brand new and you are looking to set it up for the first time we highly recommend starting with our Getting ...
All HD Cameras Due to internal BirdDog requirements, our firmware releases don’t always have sequential numbering. To upgrade the firmware, please follow the Firmware Upgrade Instructions located in your firmware download. IMPORTANT After the update ...
First Steps If any of the following things are true, we recommend opening a ticket with BirdDog Support here instead of attempting any recovery attempts: Your device is not receiving power with known, good cable connections The NIC lights on the RJ45 ...