Do you support the use of proxy servers?

Do you support the use of proxy servers?

Yes, http (NB! Only http 1.1, not http 2) proxy servers are supported.


You can configure the
proxy by creating a "proxy.json" file besides the
"settings.json" file. The location for these are %AppData%\Roaming\birddog_cloud\

It must contain a json object with a
"Host" (string) and a "Port" (int) entry. If the
"proxy.json" file contains invalid data it's getting ignored by the
daemons.

For reference the file could look like this:
{
"Host": "173.213.212.20",
"Port": 80,
}
The Host and Port should be changed to mach your proxy server.

    • Related Articles

    • "My Claim Code is Already in Use?"

      If the Cloud installation program issues you a code and tells you that it is already in use when you attempt to connect it to your Cloud account, there is a problem with the computer's root system - essentially, the computer is using the same ...

    • BirdDog Cloud & Nvidia Encoding (NVENC)

      The preferred way to encode on BirdDog Cloud is to use a GPU encoding method. Specifically, Nvidia graphic cards use acceleration that allows users to leverage the processing power of the GPU and take the workload off the CPU. This is far more ...

    • Troubleshooting Claiming problems

      Claiming your endpoint after installation should be a straight forward process, after the installer is done a popup window with the claim code should automatically appear. However, we do see that sometimes endpoints do not give our clients this claim ...

    • Troubleshooting "Connection Timeout"

      Connection Timeout is usually caused by the fact that the 2 EP cannot create the SRT connection on the selected UDP port. This can be caused either by a firewall configuration problem, or that the UDP port is currently being occupied. A previous ...

    • Timecode Handling on BirdDog Cloud connections

      Timecode Handling on BirdDig Cloud Connections When you set up a connection in BirdDog Cloud you have 3 options for what timecodes to use for the encoding of the stream. NDI Timestamp - The NDI SDK stamps the frame when sending from the source. NDI ...